Jobs at Answers in Genesis and the Creation Museum

All job applicants for the non-profit ministry of AiG/Creation Museum need to supply a written statement of their testimony, a statement of what they believe regarding creation and a statement that they have read and can support the AiG statement of faith.

Those wishing to submit their information via the postal service should use the following mailing address:

Answers in Genesis
Attn: Human Resources
P. O. Box 510
Hebron, KY 41048

Note: The Ark Encounter LLC is the for-profit group that will be responsible for hiring staff for the Ark project. The LLC will begin looking for staff in 2013 and 2014. Available positions will be made public at that time and will be posted on the Ark Encounter website.

Business Information Analyst

Reports To: VP of IT

Summary

This position will analyze ministry data in order to make recommendations for advancing ministry objectives. Responsible for creating, analyzing, and disseminating accurate data segments to advancement, sales, and marketing personnel as needed.

Responsibilities

• Create and distill data intelligence from databases for the advancement of promotion campaigns.
• Analysis of newsletter and campaign responsiveness/rebound to consider proper (re)positioning and tuning of campaigns.
• Identify theming and opportunities to enhance response.
• Analyze logistical reasons behind successful campaigns.
• Manage the value of contacts in the database. This would be based on criteria such as resource sales, memberships, subscriptions and donations.
• Analyze, implement, and tune multi-division campaigns and customer communications to the end of multiplying ministry reach and impact.

Education and Experience

• 3 years experience in Business Reporting and data analysis.
• 2 years experience working with databases & data warehouses.
• 1 year Experience in using SQL language.
• BS in Computer Science or Business Administration. MBA Preferred.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Customer Service Associate (Seasonal)

Reports To: Customer Service Manager

Summary

To provide the best possible customer experience for all phone customers. Handles daily customer orders, inquires, and complaints in a friendly and efficient manner.

Duties and Responsibilities

• Answer phone, assist customers with order (describe book, prices etc).
• Be proactive in suggesting complimentary products to go with items already ordered.
• Make outbound calls to encourage product sales and return voicemails.
• Enter the customers' name and address in Donor Studio if not already on mailing list.
• Enter the order in Donor Studio, determine shipping, and give customer the total.
• Take magazine subscription orders and answer questions.
• Enter requests for information in response to radio broadcasts.
• Help with mail entry if needed or web entry as needed.
• Answer miscellaneous questions.
• Take reservations and payments for Creation Museum events.
• Other duties as assigned.

Education and Experience Requirements

• 1–3 years experience in customer service, sales and/or marketing.

Qualifications

• Basic understanding of Microsoft Word and Excel.
• Aptitude to learn database.
• Knowledge of Answers in Genesis ministry and products a plus.
• Ability to multi-task.
• Knowledgeable about all AiG resources to provide the customer recommendations.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Internship Opportunities

At times throughout the year Answers in Genesis may have internship opportunities available to junior or senior college students. Most internships are unpaid and we are unable to provide housing. Educational credit may be available, check with your school(s) for requirements.

Items needed to apply:

• Resume and cover letter describing your interest in the internship program and reason for applying.
• Portfolio if applying for an art related department.
• Salvation testimony.
• Creation belief statement.
• Confirmation of your agreement with the AiG Statement of Faith.
• Internships are available based on the needs of the individual departments.
• In your resume, please state which department you would like to work in or tell us what you hope to do as a career after college.
• Contact information for three references. At least one reference should be from a professor in the field of internship.
• A list of all college-level course work.

Please send, with cover letter, to: HR Department.

Send email.

Job Opportunities in the United Kingdom:

AiG–U.K. currently has no new job opportunities available.