Introduction

Answers in Genesis is committed to helping maintain your privacy. We deeply appreciate that you’ve trusted us with personal information and we are committed to treating it confidentially. Below are specific guidelines describing how your information is used.

ECFA

Answers in Genesis is a member in good standing of the Evangelical Council for Financial Accountability (ECFA). ECFA’s purpose is to help Christ-centered evangelical nonprofit organizations earn the public’s trust through their ethical practices and financial accountability. Our membership in good standing is tangible evidence that Answers in Genesis adheres to the highest standards of financial integrity and Christian ethics.

How We Collect Your Information

Answers in Genesis does not collect personal information without your knowledge. On our websites, you can provide contact information for ministry-related purposes, to order resources, to receive email updates and promotions, or to make ministry contributions.

The information that we may collect online includes:

  • Contact Information: Name, organization, complete address, phone, email address.
  • Payment Information: Method of payment, credit card or service ID, essential verification information.
  • Shipping Information: Name, organization, complete shipping address, and phone number.
  • Promotional Information: How you found us, what prompted your interest, and your areas of interest.
  • Survey Information: Contact information and demographics such as postal/zip code, age level, educational background, website preferences, etc.
  • Correspondence Information: Suggestions, comments, messages, questions, and requests for further correspondence.
  • Usage Information: IP address, browser type, operating system, date stamps, etc. (see Logs below).

Information we may collect at events or from visitors of the Creation Museum includes (but is not limited to):

  • Names, addresses, email addresses, and phone numbers.
  • Detailed contact/shipping information for subscription to magazines, journals, and newsletters.

We collect credit card information for purchases and donations.

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How We Use Your Information

Answers in Genesis is extremely careful with the personal information you provide. We will use it to:

  • Respond to your correspondence, questions, comments, suggestions, thoughts, opinions, prayer requests, concerns, or ideas to fulfill a resource request.
  • Process your request for resources from our online bookstore.
  • Contact you to confirm specific requests, deliver email newsletters you request, inform you of new products and special offers, or provide information we think may be of particular interest to you.
  • Add your email address to our email newsletters lists with prior consent.
  • Continually update, develop, design, and customize the content of our website to meet the needs, interests, and requests of our audience.
  • Publish comments and testimonials in ministry materials with reference to your name and/or location, provided that permission to do so is provided by you.
  • Publish comments and testimonials in ministry materials without reference to your name but with reference to your initials and state, if permission to reference your name has not been provided by you.
  • We will always provide a way for you to be removed from our mailing lists.

Answers in Genesis never sells, rents, leases, or exchanges any personal information with other organizations with the exception of partnering ministries which help sponsor AiG conferences and/or organizations which are hosting an AiG speaker at their event. Answers in Genesis never sells, rents, leases, or exchanges the identity of its donors to others except as required by law (i.e., 990 tax form).

While Answers in Genesis contracts with printing, credit card verification, marketing, auditing, address correction, and other like firms to help us in our work, use of your personal information by such firms is limited to the internal purposes of Answers in Genesis.

Protection of Answers in Genesis and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Answers in Genesis, our constituents, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

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Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We utilize industry-standard secure server connections during the product ordering and donation process to ensure that your personal data is encrypted and secure.

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Logs

Answers in Genesis uses log files to track trends, activity, and improve the overall user experience. These log files contain information about what domain you are coming from (i.e., AOL.com, Google.com), what browser software and system software you use, and what pages were visited on our site. This information is shared among Answers in Genesis employees, leadership, and select vendors and is archived for analysis in the future.

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Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and improve your experience by providing features such as country customization and country-customized online stores.

The Help portion of the toolbar on most browsers will tell you how to change how your browser handles cookies. However, cookies allow you to take full advantage of our website and the vast majority of others, and we recommend that you leave them turned on.

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Offsite Links

The Answers in Genesis website—and other websites owned and operated by Answers in Geneis—may contain links to third party websites that are not owned or controlled by Answers in Genesis. Consequently, Answers in Genesis has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, Answers in Genesis does not and cannot censor or edit the content of any third-party site. By using our website, you expressly release Answers in Genesis from any and all liability arising from your use of any third-party websites. Accordingly, we encourage you to be aware when you leave the Answers in Genesis website and to read the terms and conditions and privacy policy of each other website that you visit.

The hyperlinks on this website are provided as an additional resource only and should not be seen as an endorsement, approval, or agreement with any information or resources offered at sites accessed through our site. No inference or assumption should be made and no representation should be inferred that Answers in Genesis is connected with, operates, or controls these websites.

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Maintenance of Information

If your personally identifiable information changes (such as zip code, phone, email, or postal address), or if you no longer desire to receive email updates etc., we provide a way to correct, update, or delete/deactivate such information. Click here to update your physical address. Click here to update your email address for newsletters. To remove yourself from any email lists, click on the unsubscribe link that is at the bottom of every email you receive from us.

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Changes to this Statement

Answers in Genesis reserves the right to make changes to this privacy statement and its associated policies at any time and requests that you review this statement periodically for updates.

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Contact Information

If you have questions or concerns about any information on this page, please feel free to contact us.

View our GuideStar ministry information profile.

View our 2012 Annual Report (PDF).

For more information, see our Published Content Use Policy and Guidelines and Statement of Accountability.

Thank you!

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Last Updated: 01/24/2013