Jobs at Answers in Genesis and the Creation Museum

All job applicants need to supply a written statement of their testimony, a statement of what they believe regarding creation and a statement that they have read and can support the AiG statement of faith.

Constituent Data Administrator (CDA)

Summary and Scope:

The CDA is responsible for administering the gathering, usage, analysis, and dissemination of ministry constituent data.

CDA will evaluate data needs of ministry workflows to deliver suitable reporting and analysis. Safeguard integrity of data through the defining secure use of all ministry databases. Promote team to team communications for the efficient flow of data input and output. Assist supervisor in creation and implementation of data policies.

Duties and Responsibilities:

• Gather ministry wide data needs and objectives through initiated communications with internal stakeholders.
• Tune data output (reporting) needs to data input loads through interdivisional communications.
• Utilize knowledge of data and stakeholder requirements to provide accurate and relevant reporting to leadership.
• Accumulate distribution-ready reports repository to provide historic trending, current state, and forecasting helps to leadership team.
• Develop and train report writing experts within all other divisions.
• Provide liaison services between end user needs and data base manager (IT).
• Initiate data mart and data warehouse creation, coordinating with IT’s DBA.
• Partner with IT Department to ensure proper access to data for stakeholders.
• Create reports quickly as needed by divisional heads and administration.
• Develop automatically distributed (email, intranet publishing) recurring reports.
• Ensure that stakeholder’s future data needs are foreseen and appropriate reporting is developed.
• Assist supervisor with information necessary for their creation and enforcement of data gathering and data utilization policy.
• Implement constant reviews of data and data usage as directed by supervisor ensuring compliance.
• Regularly evaluate and optimize data gathering and data reporting procedures.

Education and Experience Requirements:

• Bachelor’s degree in Business Administration, Finance, Computer Science or related fields with a minimum of two years experience in data administration and analysis (other combinations of education, training and experience will be accepted as well).
• Able to interact with all levels of employees in a professional manner, and a team player.
• Strong analytical skills, detail oriented while keeping in mind the big picture.
• Excellent organizational, verbal and written communication skills combined with presentation skills.
• Proactive approach to problem resolution and problem solving ability.
• Advanced skills in Excel, PowerPoint, and Word.
• Willing and able to adapt to changes in policies and procedures.
• Advance computer skills associated with data modeling and analysis.
• Able to plan and execute multiple projects simultaneously.
• Knowledge of Microsoft Dynamics, Microsoft Project, and Microsoft SharePoint Software desired.
• MBA is a plus.

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Customer Service Manager

Reports To: VP of Administration

Summary and Scope:

Oversees customer service associates in all aspects of their responsibilities and assists them as needed to create a positive customer experience. Handles daily customer service inquires and complaints that are outside the scope for associates. Maintains adequate coverage in the department reassigning responsibilities as work flows dictates.

Oversees group reservation in all aspects of their responsibilities and assists them to help make the group’s visit a positive one. Monitors calls to observe employee’s demeanor, technical accuracy, and conformity to company policies.

Duties and Responsibilities:

• Manages the day-to-day operations including staffing and coverage.
• Develops customer service policies and procedures to ensure consistent customer service satisfaction.
• Motivates customer service associates for “suggestive” selling.
• Outlines customer service specials, both monthly and special promotions.
• Coordinates with marketing and product development to ensure customer service has the most up-to-date product information.
• Reviews all sales sheets, including Answers Magazine, for accuracy and information prior to printing.
• Keeps customer service updated on all correspondence that offers products—ministry wide.
• Trains all new customer service associates.
• Designs new ideas for suggestive selling.
• Organizes and updates notebooks for customer service associates with suggestive selling ideas.
• Works with IT on reporting options that will aid customer service in pinpointing customer interests.
• Provides customer service and group reservations relief as needed.

Education and Experience Requirements:

• 3–5 years experience in sales and/or marketing.

Qualifications:

• Basic understanding of Microsoft Word and Excel.
• In-depth understanding of KMAi.
• Knowledge of Answers in Genesis products and procedures a plus.
• Understanding of Gateway.

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Director of Property Maintenance

Reports To: VP of Administration

Summary and Scope:

Provides overall management leadership, direction, and support to maintenance and housekeeping staff within the following areas:

• Accommodations: Room or area set-up and tear down, including equipment, design as needed, and cleanliness.
• Housekeeping: Ensure that all areas exposed to our guests and staff is clean, safe, and attractive.
• Maintenance: Oversees maintenance and general property upkeep including HVAC and sewage treatment plant.
• Safety: Oversees all safety compliance issues for entire campus—both staff and guests.

Participates in team leadership meetings within the department of Museum Operations. Takes a hands-on approach to the delegation and accomplishment of all goals.

Duties and Responsibilities:

• Training of all staff within the specific department, including the implementation of a “train the trainer program” to ensure standards and consistency.
• Scheduling of all staff in regard to various shifts and responsibilities.
• Written task descriptions including proper choice of chemicals, care and use of equipment, and step-by-step procedure.
• Ordering and inventory of all products and equipment pertaining to the department, subject to budget and approval.
• Coordinates room and area set up for special events and activities.
• Control and storage of all equipment in regard to room presentation.
• Routine inspections of all areas of the facility, communicating necessary information to security or maintenance.
• Works closely with the Volunteer Coordinator for additional volunteer staffing and the cleaning and maintenance of the Deck Lane House.
• Responds immediately to high priority cleaning and maintenance items.
• Interacts with other departmental leaders in conjunction with the overall appearance of the facility.
• Handles and delegates repairs to existing facility operations.
• Secures a safe environment for both staff and guests.

Qualifications:

• Five years of experience in general property maintenance.
• Managerial experience in related facilities, such as museum, restaurant, hotel, theme park, etc. Additional education in related fields a plus.
• Hands-on position requiring standing, bending, and lifting (up to 40#).
• Knowledge of cleaning chemicals and equipment (MSDS & OSHA).
• Good communication and time management skills.
• Excellent attention to detail a must!
• Able to adjust to changing schedules and work priorities.
• Dependable with reliable transportation, a current driver’s license, and a good driving record.
• Budget preparation experience.
• Knowledge of local codes pertaining to facility operation.

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Food Service Support Staff (FSSS)

Reports To: Production Manager, Kitchen Coordinator, and Chef

Summary and Scope:

This position will support the management and production team. Food Service Support Staff will be trained in multiple areas of operations including food production, line server, cashier, utility, and beverage service. Support Staff may work in a variety of venues during any scheduled shift. Future advancement and opportunities will depend on individual performance and available opportunities.

Position Description:

Part time, up to 20 hours a week, over 2 to 4 days; operating 7 days of the week.

Duties and Responsibilities:

• Promote the Answers in Genesis and Creation Museum mission
• Ensure our guests dining experience enhances their museum visit
• FSSS work to serve our guests
• Ensure that safety and hygienic operations of the kitchen and ancillary areas are adhered to by all members of staff (HACCP)
• Adhere to all Department of Health regulations
• Follow and adhere to Food Service Department standards, departmental goals, and procedures
• Monitor food service activities to ensure that professional standards are maintained
• Follow direction of managers, chefs, and coordinators
• Work well with team members and the inter-department team members
• Work schedule as posted

Qualifications:

To perform this job successfully, an individual must be able to perform essential duties in a satisfactory and timely manner.

Listed below are some of the knowledge, skills, and/or abilities required.

• Ability to meet all Answers in Genesis requirements
• Must be able to work all 7 days of the week (rotating weekends off)
• Must be open to on-the-job training
• Willing to be flexible with schedule based on operation needs and demands
• Ability to communicate with the public effectively, present information and respond to questions from managers, clients, customers, staff and museum guests
• Self-motivated with the ability to work in a variety of settings with a diverse team
• Ability to keep a clear head in a fast-paced environment and reacts well under pressure in order to maintain pleasant working relationships with a diverse group of staff and museum guests
• Must be able to keep pace as the flow of business demands
• Able to regularly lift up to 10 pounds and occasionally lift up to 30 pounds
• Required to bend, twist, stoop, push, pull, and stand for extended periods of time without significant rest periods

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Housekeeping Staff

Availability: 2 Full Time; must be willing to work weekends

Reports To: Housekeeping Manager

Summary and Scope:

Receives direction and responsibilities from the Manager and participates in a range of housekeeping duties to ensure that every area our staff and guests are exposed to are clean, healthy, and attractive with specific attention to the cleanliness of our whole Creation Museum facility.

Duties and Responsibilities:

1. Performs housekeeping and janitorial duties during regular working hours to help maintain high standard of cleanliness. Duties include trash pick-up, dusting furniture, sweeping, vacuuming, mopping, cleaning ceiling vents, cleaning hallways, detail restroom cleaning (private office and public spaces), floor waxing, window cleaning, etc.
2. Cleans the bathroom sinks, toilets, floors, mirrors and restocks necessary bathroom items
3. Cleans staff lunchroom, including wiping down tables, microwaves, and refrigerators and floor care
4. Cleans museum restaurant and other museum common areas
5. Cleans all areas open to the public in museum spaces
6. Process trash removal and corrugated scraps with a compactor
7. Inventories janitorial and cafeteria supplies and submit orders for supplies as needed
8. Polishes all door brass and necessary furniture in conference rooms
9. Assists with setup of the facility to prepare for special events and guests
10. Assists with food serving and clean up during high-profile meetings
11. Identifies and assesses key areas for possible improvement, involving the facility maintenance
12. Routinely inspects and maintains the building and grounds
13. Assists with plans, budgets, and schedules for facility maintenance and modifications
14. Maintains secure, clean, and organized work areas and storage rooms
15. Assists in the threat reaction program
16. Performs other projects and duties as assigned

Education and Experience Requirements

1. Any combination of education or job related experience that provides the required knowledge and abilities to perform tasks
2. Previous experience performing light maintenance and janitorial services preferred
3. Participates in all relevant training and staff meetings

Qualifications

• Physical exertion requiring standing and walking all day, repeated bending and lifting, ability to lift up to 40 + lbs.
• Operation of a floor scrubber and other cleaning equipment
• Knowledge of cleaning chemicals, supplies, and MSDS (Material Safety Data Sheets)
• Excellent attention to detail
• Good communication and time management skills
• Must be dependable and adapt to changing work priorities with ease
• Candidate must have reliable transportation and a current driver’s license with a good driving record

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Museum Artist

Reports To: Lead Designer

Summary and Scope:

The responsibilities include but are not limited to: sculpting, mold making, casting, painting, concept design, interior and exterior design, concept illustration, outside vendor art direction, on site installation art direction and other duties as assigned.

Duties and Responsibilities:

• Repair and maintenance of current exhibits.
• Creation of new exhibits, sometimes working alone, other times as part of a team, depending on the size of the project.

Education and Experience Requirements

• A degree in art is preferred, but a strong portfolio and substantial, relevant work experience is critical.
• Sculpture in various mediums, including epoxy putty, Sculpey and clay.
• Mold making casting with various materials including, but not limited to: silicone, urethane rubber, urethane resin and polyester/fiberglass resin.
• Painting in various mediums
• Model and prop making with various materials and techniques.
• Woodworking skills are a plus.
• Experience in 3D modeling and CNC operation is a plus.
• Other duties as assigned.

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Senior Database Administrator (Senior DBA)

Reports To: Director of IT

Summary and Scope:

The Answers in Genesis Department of IT Services is currently seeking a Senior DBA to administrate the design and implementation of supporting databases and related standards, maintain and improve existing databases, and oversee and implement database programming.

Duties and Responsibilities:

• Design, install, configure, secure, patch, tune, maintain, and monitor SQL Server 2000, 2005, 2008 databases
• Set up databases in development, testing, and production environments
• Create tables, views, stored procedures, indices, etc.
• Create and practice database related standards, change control, and best practices
• Design, implement, and tune a data warehouse with related ETL processes
• Update older versions of SQL Server implementations to v. 2008+
• Work closely with system administrators and application developers to provide support and advise best practices
• Prepare and present “state of the data” reports on a regular basis

Required Knowledge and Skills

• A proven firmness in personal walk with Christ and a passion to use technical skills for the glory of God
• 4+ Years of Experience Administrating SQL Server Databases
• SQL Server 2000, 2005, 2008 (installation, configuration, securing, monitoring)
• T-SQL creation, analysis, and tuning
• Database backup and restore processes
• Disaster recovery planning and implementation
• Data warehouse design and administration
• ETL creation, scheduling, tuning, and Maintaining

Desired Skills/Experience

• SharePoint experience a plus
• Background in BI a plus
• Experience in MS .Net a plus

Items needed for possible employment:

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.