Jobs at Answers in Genesis and the Creation Museum

All job applicants for the non-profit ministry of AiG/Creation Museum need to supply a written statement of their testimony, a statement of what they believe regarding creation and a statement that they have read and can support the AiG statement of faith.

Those wishing to submit their information via the postal service should use the following mailing address:

Answers in Genesis
Attn: Human Resources
P. O. Box 510
Hebron, KY 41048

Note: The Ark Encounter LLC is the for-profit group that will be responsible for hiring staff for the Ark project. Available positions will be made public at a future time and will be posted on the Ark Encounter website.

Armed Public Safety Officer 

Reports To: Public Safety Manager

Summary

This position is responsible for duties as they relate to the safety and security of AiG and Creation Museum guests, staff, volunteers and property. This includes, but is not limited to, standing post as assigned, patrolling exhibit galleries and building exterior, assisting in crowd control and guest relations, responding to alarms and emergencies as assigned. This is an armed position.

Duties and Responsibilities

1. Must be alert at all times while standing post or performing patrol activities.
2. Must enforce organization and museum policies and procedures as they relate to safety, security and fire safety.
3. Report any situation that requires service to the museum that may affect the guest experience.
4. Respond to any emergency situation.
5. Document unusual or reported incidents.
6. Assist in guest relation functions.
7. Performs other supervisor duties as assigned.

Education and Experience Requirements

• High school diploma required (Associate or Bachelor’s degree a plus).
• Five year’s security experience, preferably in a cultural property setting or relevant law enforcement and/or military experience.
• Knowledge of security operations and electronic security systems.

Qualifications

• Must exhibit strong communication skills.
• Must embrace the team concept.
• Must have good problem solving skills and the ability to think “outside the box” for solutions.
• Must have the ability to work under pressure and take charge in rapid escalating situations.
• Must have good public relations and diplomatic skills.
• Position requires a flexible work schedule.
• Must be able to pass (initially and on-going) fitness for duty standards.
• Must be able to pass (initially and on-going) firearms qualification.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to:  HR Department

Send email.

Lead Video Editor/Cinematographer

Reports To: Video Production Manager

Summary

Responsible to assist with lighting and filming when on location as well as editing in post-production.

Responsibilities

• Camera set up and placement.
• Pulling focus.
• Setting up and tearing down lighting and grip equipment.
• Sculpting the actual look of the lighting on set.
• Lead editor in the post-production process.
• Occasional use of motion graphics tools.
• DVD authoring as needed.

Education and Experience

A minimum of three years video editing/shooting experience and an degree in video production a plus. Experience should include advanced lighting techniques, camera usage (good knowledge of different recording platforms and lenses) and a good understanding of editing tools/software (Final Cut Pro, Photoshop, After Effects).

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Maintenance Associate

Reports To: Lead Maintenance

Duties and Responsibilities

• Assist Lead Maintenance person to maintain and repair all, HVAC systems, lighting systems, electrical systems, plumbing, emergency generator, propane systems, LP air system, and material handling/dock equipment, batteries and chargers for forklifts.
• Assist with daily maintenance of equipment, troubleshoots and provide preventative maintenance, and maintains efficiency and safety of all equipment.
• Accomplish tasks relating to the ongoing operations and preventative maintenance schedule for the whole Museum facility.
• Perform repairs, replacements, preventative, and corrective maintenance on equipment and facility assets.
• Perform and maintain repairs and preventative maintenance on forklifts and other lift equipment to ensure that equipment is in safe and operable condition.
• Perform standard maintenance on all ministry vehicles.
• Identify and assess key areas for possible improvement, involving the facility maintenance, which includes but not limited to painting, tile work, drywall repair and installation.
• Routinely inspects and maintains the building and grounds.
• Maintains a secure, clean and organized work area.
• Participates in all relevant training and staff meetings.
• Assist in housekeeping efforts as needed.
• Performs other projects and duties as assigned.

Education and Experience

• Three or more years experience in facilities and vehicle maintenance.
• Previous experience performing light maintenance and janitorial services preferred.

Qualifications

• Familiar with skills in the following areas: HVAC, electrical, plumbing, carpentry, welding, fabrication, hydraulics, painting, tile work, drywall repair, general mechanics, and general housekeeping duties.
• Ability to coordinate and supervise works being performed utilizing volunteers.
• Must be dependable and adapt to changing work priorities with ease.
• Excellent attention to detail.
• Good communication and time management skills.
• Physical exertion requiring standing and walking all day, repeated bending and lifting, ability to lift up to 40+ lbs.
• Knowledge of cleaning chemicals, supplies and MSDS (Material Safety Data Sheets).
• Ability to climb ladders, work in ceilings/tunnels, walk, crawl and work in cramped quarters, operate lift tools, small equipment and construction related pieces of equipment, man lifts, and snow removal equipment.
• Assist with plans, budgets and schedules for facility maintenance and modifications, including estimates on equipment, labor, materials and other related costs.
• Basic computer operator skills.
• Reliable transportation, current driver’s license with good driving record.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Warehouse and Logistics Manager

Reports To: VP of Administration

Summary

Responsible for timely and efficient fulfillment of Answers in Genesis resource orders. Also accountable for complete warehouse operations including inventory accuracy, personnel development, staffing plans and process improvements. Provide a safe and encouraging work environment for warehouse staff.

Duties and Responsibilities

• Manage day to day operations including staffing and coverage.
• Oversee daily processing of orders, ensuring quality, timeliness and accuracy of order fulfillment.
• Establish and institute operational procedures for activities such as verification of incoming and outgoing shipments.
• Ensure the efficient use of warehouse physical space through proper planning and organization.
• Keep a check on inventory and alerts supervisor of shortages as needed.
• Oversee Event Outreach operation ensuring that orders are completed in a timely manner.
• Work with the bookstore to ensure orders are fulfilled in a timely manner.
• Maintains warehouse staff job results by coaching, counseling, planning, monitoring, and appraising job results.
• Motivate, organize and encourage teamwork within the workforce to ensure set productivity and quality targets are met.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating required corrective actions.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Continually inspect physical condition of warehouse and equipment to ensure safety.
• Accountable for forklift training and certification activities.
• Other duties as assigned.

Education and Experience Requirements

• 5 years of relevant experience in a warehouse setting with a proven success record in areas of developing budgets, safety management, developing standards, managing and developing processes, inventory control, performance reporting, analyzing information and physical plant operations. Experience with warehouse automation is a plus.
• 3 years of experience in a supervisory position with demonstrated proficiency in problem solving, process improvement and personnel development.

Qualifications

• Good people management skills; ability to motivate others.
• Must be able to multi-task.
• Excellent problem solving skills are a must.
• Basic understanding of Microsoft Word, Excel and Outlook.
• Ability to lift at least 70 lbs.
• Ability to stand on feet the majority of the day.
• Forklift experience required.
• Knowledge of Answers in Genesis products and procedures a plus.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Warehouse Specialist

Reports To: Warehouse Manager

Summary

Perform warehouse work related to receiving, stocking shelves, and pulling, packing and shipping all outgoing orders to individual customers, resale accounts, bookstore and events.

Duties and Responsibilities

• Pulls, packs, checks and ships all out-going orders to individual customers, resale accounts, bookstore and events.
• Enters all event orders through the Event Order System coordinating with the event manager.
• Tracks event orders for appropriate delivery time.
• May receive and shelve incoming stock.
• Receives and logs all overnight packages.
• Notifies other staff of package receipt.
• Coordinates with event managers as necessary.
• Takes packages to post offices.
• Restocks shelves as assigned.
• Monitors supplies.
• Daily updates postage account.
• Prepares documentation for international orders.
• Keep work area clean and neat at all times.
• Utilizes volunteers to help meet needs.
• Other duties as assigned.

Qualifications

• Attention to detail.
• Good people skills in dealing with others as they seek help from the warehouse.
• Good verbal communication skills.
• Basic understanding of Microsoft Excel and Microsoft Word.
• Self motivated, with little supervision required.
• Ability to multi-task.
• Lift at least 70 lbs, and stand on feet the majority of the day.
• Fork lift certification, preferred.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Web Specialist—Data Entry Dept (Part Time)

Reports To: VP of Administration

Summary:

The Web Specialist’s primary responsibility is to process orders that are received from the Answers in Genesis online bookstore. Handles daily emails from the customer service mailbox and finds solutions to customer concerns. Acts as relief receptionist.

Responsibilities

• Prints all AIG web orders and prepares them for entry.
• Processes all daily emails, responding appropriately.
• Imports bookstore orders into Donor Enterprise.
• Constantly monitors shipping costs, web specials and other special notes that may apply.
• Processes all credits for web orders.
• Provides totals at end of day.
• Responds to customer emails and telephone calls regarding order status.
• Processes all returns from web orders.
• Handles the monthly mailing of the fundraising letter and the Answers Update to Ken’s specific mailing list.
• Handles all incoming phone calls to the ministry and routes the calls to the appropriate person/dept.
• Retrieves all phone messages on reception voice mail box and processes them accordingly.
• Stays up to date and current on all information regarding the museum and ministry.
• Assists with magazine entry as time allows.
• All other duties as assigned.

Education and Experience

• 1–2 years’ experience in data entry.
• Basic understanding of Microsoft Word and Excel.
• Understanding of the bookstore functionality.
• Knowledge of Answers in Genesis products and procedures a plus.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Article Content Technician (Seasonal)

Reports To: Manager, Web Design and Development

Summary

Seasonal position (May through August).

Duties and Responsibilities

• Migrating website content from old system to new system.
• Review content in new system to ensure correct presentation.
• Modify image content to abide by new design standards.

Education and Experience Requirements

• Requires some knowledge of HTML.
• Requires some experience with editing and resizing images.
• Experience with batch processing a plus.
• Willing to work in a high volume content conversion project.
• Must be organized and detail oriented.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Bookstore Sales Associate (Seasonal, Part Time)

Reports To: Bookstore Manager and Assistant Manager

Summary

Bookstore Sales Associates are “front-line” employees. They help guests select items that match interests created from their museum experience and that give apologetic evidence to support literal biblical views.

Responsibilities

• Help guests select support products.
• Price sticker products, stock products on shelves, inventory (count) products.
• Build and maintain merchandise displays.
• Clean and maintain fixtures.
• Ability to lift 40 pounds.
• Stand for extended periods of time.
• AiG product knowledge a plus.
• Prefer minimum of one year retail experience.
• Ability to work weekends required.
• Able to multitask in a fast-paced environment.
• Perform cashier register functions including end of day counting and balancing.

Requirements

• Able to stay calm under pressure.
• Be consistently gracious to guests.
• A successful seller of products and ideas.
• Consistent witness for Jesus Christ.
• Mission focused and driven.
• Neat appearance—uniform required.
• Highly motivated.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Customer Service Associate (Seasonal)

Reports To: Customer Service Manager

Summary

To provide the best possible customer experience for all phone customers. Handles daily customer orders, inquires, and complaints in a friendly and efficient manner.

Duties and Responsibilities

• Answer phone, assist customers with order (describe book, prices etc).
• Be proactive in suggesting complimentary products to go with items already ordered.
• Make outbound calls to encourage product sales and return voicemails.
• Enter the customers’ name and address in Donor Studio if not already on mailing list.
• Enter the order in Donor Studio, determine shipping, and give customer the total.
• Take magazine subscription orders and answer questions.
• Enter requests for information in response to radio broadcasts.
• Help with mail entry if needed or web entry as needed.
• Answer miscellaneous questions.
• Take reservations and payments for Creation Museum events.
• Other duties as assigned.

Education and Experience Requirements

• 1–3 years experience in customer service, sales and/or marketing.

Qualifications

• Basic understanding of Microsoft Word and Excel.
• Aptitude to learn database.
• Knowledge of Answers in Genesis ministry and products a plus.
• Ability to multi-task.
• Knowledgeable about all AiG resources to provide the customer recommendations.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Food Service Associate (Part Time, Seasonal)

Reports To: Manager, Chef, and Coordinators

Summary

This is a support position of considerable importance as these team members will support the core management and production team. Food Service Associate will be trained in multiple areas of operations including food production, line server, cashier, utility, and beverage service. Support Staff may work in a variety of venues during any scheduled shift.

Duties and Responsibilities

• Promote the Answers in Genesis and Creation Museum mission.
• Ensure our guests’ dining experience enhances their museum visit.
• FSSS work to serve our guests.
• Ensure that safety and hygienic operations of the kitchen and ancillary areas are adhered to by all members of staff (HACCP).
• Adhere to all Department of Health regulations.
• Follow and adhere to Food Service Department standards, departmental goals, and procedures.
• Monitor food service activities to ensure that professional standards are maintained.
• Follow direction of Managers, Chefs, and Coordinators.
• Work well with team members and the inter-department team members.
• Work schedule as posted.

Education and Experience Requirements

• Ability to meet all Answers in Genesis Human Resources requirements.
• Must be able to work all 7 days of the week (rotating weekends off).
• Must be open to on-the-job training.
• Willing to be flexible with schedule based on operation needs and demands.
• Ability to communicate with the public effectively, present information and respond to questions from managers, clients, customers, staff and museum guests.
• Self-motivated with the ability to work in a variety of settings with a diverse team.
• Ability to keep a clear head in a fast-paced environment and react well under pressure in order to maintain pleasant working relationships with a diverse group of staff and museum guests.
• Must be able to keep pace as the flow of business demands.
• Able to regularly lift up to 10 pounds and occasionally lift up to 30 pounds.
• Required to bend, twist, stoop, push, pull, and stand for extended periods of time without significant rest periods.
• Must be willing to work weekends.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Guest Services (Seasonal)

Reports To: Guest Services Manager and/or other Department Managers as applicable.

Scope

Positions are based on peak operating hours.

Summary

The Guest Relation Staff positions are widespread and cover a number of essential areas. Staff will have the opportunity to fill several different roles which means that “flexibility” is a key requirement; 10 to 40 hours per week.

General Purpose and Objective

All Guest Relations Staff, regardless of the specific position, is responsible for performing diversified functions to everyone who visits the Creation Museum including, but not limited to, offering warm, superior hospitality with a smile, giving a cheerful greeting, providing information, giving directions, answering questions, and anything else necessary to help ensure that each visitor has a “Raving Fan” level experience.

Essential Job Functions

• Train and prepare to serve if called upon as an information specialist concerning AiG and the Creation Museum (design, history, objectives, ministries), ready and able to point the way to guide maps, schedules, restrooms, cafes, and any other guest need that may arise during the course of whatever duty you are performing.
• Ready to research and document answers of unanswered questions for future guests.
• Assist with special unscheduled limited tours/visits of the museum when necessary.
• Enforce and implement security/safety procedures; alert security personnel to difficult and/or hostile visitors.
• Works as needed in food preparation and basic kitchen duties within the Food Service Department.
• Basic food handling knowledge for shifts scheduled within the Food Service Department.
• Prepared to promote and advise visitors about memberships.
• Provide excellent face-to-face customer service for the museum visitors.
• Participation in team projects and problem solving groups.
• Attend assigned meetings within and outside the museum with staff to share information about proper department procedures and guidelines.
• Participate in monthly meetings with other members to help coordinate team building and customer service training.
• Maintain assigned areas of the museum in terms of order and appropriate supply level.
• Greet all guests with a smile and a friendly “Hello.”
• Provide hospitality and assistance for special events and scheduled groups.
• Facilitate the admission process by providing information to visitors as they wait in line.
• Engage in continuing education about the ministry and job functions.
• Assist in execution of various tasks involved in the set up and operations of Guest Services.
• Awareness of cleanliness levels throughout. Basic chemical knowledge for shifts scheduled within the Accommodations Department.
• May conduct walking presentations/tours and answer questions concerning the museum and the work of AiG.
• Monitor flow of pedestrian traffic and reports and/or helps solve congestion.
• Monitor activities and performs special duties related to any museum public area.

Job Qualifications and Requirements

• High school diploma or equivalent preferred but not required.
• Proven ability and desire to cheerfully deal with the public.
• In depth knowledge of the AiG / Creation Museum mission, philosophy, values, and objectives.
• Ability to memorize and retain facts, scripts, recipes, and information pertinent to position.
• Excellent interpersonal skills and ability to interact with all levels and types of people.
• Must have a neat appearance, dress professionally in Creation Museum “uniform” and be able to represent the ministry in a professional manner.
• Ability to apply logic, rational thinking, intuition, and discernment in innovative ways to analyze situation, solve problems and make decisions.
• First aid and/or CPR training is a plus.
• Ability to handle stress of constantly changing priorities and demands.
• Must have a genuine interest in others and an enthusiastic, positive personality.
• Able to undergo training and interactive/written testing.
• Is flexible and willing to embrace change/shift priorities on a regular basis.
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside the Creation Museum; adheres to the Statement of Faith; upholds AiG’s ministry in prayer.
• Demonstrates behaviors aligned with Museum core values.
• Adaptability and ready to work in different departments as the schedule or needs dictate.
• Dedicated to meeting guests needs credibly and enthusiastically.
• Self-control and integrity.
• Consideration of others; teachable nature.
• Adaptability and ready to work in different departments as the schedule or needs dictate.
• Responsive and personable.
• A second language is a plus but not required.

Working and Physical Conditions

• Works at various positions throughout the museum including, but not limited to, theaters, lobby, exhibit areas, parking lots, queue lines, nature trails, food service, grounds keeping, food service, housekeeping, and picnic areas.
• Ability to sit, stand, walk, and converse with guests for up to 5 hours without a break and be able to move to different positions throughout an 8-10 hour day.
• Evenings, weekends, and holidays are required.
• Will probably work in one or more positions during the shift as assigned by the supervisor.
• Exceptional ability to multitask and accurately follow instructions in a fast paced environment.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Instructional Design Technician, e-Learning

Reports To: Manager, Web Design and Development

Summary

Seasonal position (June through August).

Responsibilities

• Organize existing curricula into a Learning Management System
• Conversion of weekly lessons into e-Learning format

Education and Experience Requirements

• Requires some knowledge of HTML
• Education or experience creating e-learning courses
• Experience with Blackboard or other Learning Management Systems a plus
• Formal or informal knowledge of instructional design
• Willing to work in a high volume content conversion project
• Must be organized and detail oriented

Items needed for possible employment

• Resume
• Salary requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Internship Opportunities (Seasonal)

At times throughout the year Answers in Genesis may have internship opportunities available to junior or senior college students. Most internships are unpaid and we are unable to provide housing. Educational credit may be available, check with your school(s) for requirements.

Items needed to apply:

• Resume and cover letter describing your interest in the internship program and reason for applying.
• Portfolio if applying for an art related department.
• Salvation testimony.
• Creation belief statement.
• Confirmation of your agreement with the AiG Statement of Faith.
• Internships are available based on the needs of the individual departments.
• In your resume, please state which department you would like to work in or tell us what you hope to do as a career after college.
• Contact information for three references. At least one reference should be from a professor in the field of internship.
• A list of all college-level course work.

Please send, with cover letter, to: HR Department.

Send email.

Warehouse Specialist (Seasonal)

Reports To: Warehouse Manager

Summary

Perform warehouse work related to receiving, stocking shelves, and pulling, packing and shipping all outgoing orders to individual customers, resale accounts, bookstore and events.

Duties and Responsibilities

• Pulls, packs, checks and ships all out-going orders to individual customers, resale accounts, bookstore and events.
• Enters all event orders through the Event Order System coordinating with the event manager.
• Tracks event orders for appropriate delivery time.
• May receive and shelve incoming stock.
• Receives and logs all overnight packages.
• Notifies other staff of package receipt.
• Coordinates with event managers as necessary.
• Takes packages to post offices.
• Restocks shelves as assigned.
• Monitors supplies.
• Daily updates postage account.
• Prepares documentation for international orders.
• Keep work area clean and neat at all times.
• Utilizes volunteers to help meet needs.
• Other duties as assigned.

Qualifications

• Attention to detail.
• Good people skills in dealing with others as they seek help from the warehouse.
• Good verbal communication skills.
• Basic understanding of Microsoft Excel and Microsoft Word.
• Self motivated, with little supervision required.
• Ability to multi-task.
• Lift at least 70 lbs, and stand on feet the majority of the day.
• Fork lift certification, preferred.

Items needed for possible employment

• Resume
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Web Quality Assurance Technician (Seasonal)

Reports To: Manager, Web Design and Development

Summary

Seasonal position (May through August).

Duties and Responsibilities

• Assist with conversion tracking.
• Review all converted store products, identify errors, coordinate error resolution.

Education and Experience Requirements

• Requires some knowledge of HTML.
• Requires some experience with writing and or executing test cases.
• Experience with Project Management methodology a plus.
• Willing to work in a high volume content conversion project.
• Must be organized and detail oriented.

Items needed for possible employment

• Resume
• Salary Requirements
• How you found out about this position
• Salvation testimony
• Creation belief statement
• Confirmation of your agreement with the AiG Statement of Faith

Please send, with cover letter, to: HR Department.

Send email.

Job Opportunities in the United Kingdom:

AiG–U.K. currently has no new job opportunities available.

Other Employment (Not AiG or Creation Museum)

I am looking for recommendations for someone who would be interested in and qualified for becoming a Museum Director for a small Natural Science Museum. This is for a new museum currently being designed. The theme of the museum is the wonders of God’s creation. The owners are Christians, creationists, and they offer a unique opportunity for someone to get in at the concept development level and have an influence on the museum programming itself.

Qualifications would include: must be a Christian / creationist, have a Bachelors / Masters degree, emphasis on natural sciences and biology, natural teaching ability and experience, management experience, good people skills, willing to relocate to Alabama. Salary commensurate with ability and experience.

Please contact Patrick Marsh for more information.

Send email.